People

One leader staysaccountable.

From the first conversation through handover, one of the four leaders below remains accountable for the work you choose. Our full-time consultants and engineers deliver it with them.

One named lead

From start to handover.

  1. 01First conversation
  2. 02Learn the job
  3. 03Build it
  4. 04Test it
  5. 05Hand it over

The delivery team changes to fit the work. The named lead stays.

01 / Leadership

What they bring to the job.

You always know who owns the job and who is doing the work.

Peter Moustrides

Peter Moustrides

Chief Executive Officer

Peter has spent 30 years putting systems into Australian businesses. He started Kaizen after seeing too many owners still unable to step away once the system was live. He stays with the job until they can.

Nicholas Moustrides

Nicholas Moustrides

Chief Operating Officer

Nicholas has nearly 20 years in delivery and operations. He decides which jobs Kaizen takes on, who works on them and whether the handover has actually worked. If Kaizen is not the right fit, he will say so.

Marcus Riquier

Marcus Riquier

Chief Customer Officer

Marcus is a computer scientist, former technical lead and CTO, and an AICD graduate. He looks after clients once work begins and stays involved until the job no longer depends on one person.

Peter Zervas

Peter Zervas

Chief AI Officer

Peter has more than 13 years across network engineering, automation and AI architecture. He leads Kaizen's AI work and stays hands-on from architecture through delivery.

02 / Delivery

One leader stays.The team fits the job.

Kaizen's full-time consultants and engineers work beside the people who know the job. The team changes with the work. Your lead stays with it.

  1. 01

    One leader owns the job.

    They stay visible from the first conversation to handover.

  2. 02

    The team works beside yours.

    Consultants and engineers learn the job, then map, build, connect and test what changes.

  3. 03

    The business keeps the result.

    You keep the finished job, the instructions and a clear path for anything that still needs a person.

Start with the work

Tell us which job keeps coming back.

Talk it through with Mara and leave with a plan you can use. A person at Kaizen can follow up.

Talk to Mara Email Kaizen