Website Terms of Use

Version 2.0 — Last updated: February 2026

1. Acceptance

By accessing or using www.kaizenict.com.au ("Website"), you agree to these Terms of Use.

These Terms apply to your use of the Website only. Professional services provided by Kaizen ICT Pty Ltd are governed exclusively by separate written agreements.

If you do not agree to these Terms, you must not use the Website.

2. About Kaizen ICT

Kaizen ICT provides advisory, implementation, configuration, integration, and managed services relating to CRM, operational systems, automation platforms, and associated technologies.

References to third-party platforms (including but not limited to Salesforce, HubSpot, Monday.com, Aircall and others) are descriptive only.

Kaizen ICT does not control and is not responsible for changes to third-party platforms.

3. No Reliance / No Advice

Information on this Website is general in nature and provided for informational purposes only.

It does not constitute business, financial, legal, or technical advice. You must obtain professional advice specific to your circumstances before relying on any content.

Nothing on this Website creates a binding services agreement. A services engagement exists only where a formal written agreement is executed by authorised representatives of both parties.

4. Proposals and Communications

Any proposals, estimates, pricing indications, or recommendations provided through the Website or via informal communication:

• Are indicative only
• Are subject to formal scoping and agreement
• Do not create binding obligations

Only a signed written agreement forms a contract for services.

5. Self-Assessment Tools and Resources

Any self-assessment tools, diagnostics, downloads, or resources available on this Website:

• Provide indicative guidance only
• Are based on information you supply
• Do not guarantee outcomes
• Do not replace formal advisory services

Use of these tools is at your own risk.

6. Intellectual Property

All Website content, including text, branding, graphics, frameworks, methodologies, templates, and downloadable materials, is owned or licensed by Kaizen ICT Pty Ltd.

You may view and use content for internal evaluation purposes only. You must not:

• Copy, reproduce, republish, modify, or distribute content
• Use Kaizen ICT branding without written permission
• Reverse engineer any downloadable tools or materials

7. Acceptable Use

You must not:

• Attempt unauthorised access to systems
• Interfere with Website functionality
• Upload malicious code
• Use automated scraping tools without consent
• Use the Website for unlawful purposes

We may restrict or terminate access where misuse is detected.

8. Third-Party Links

This Website may contain links to third-party websites. Kaizen ICT does not control and is not responsible for the content, security, or practices of third-party sites.

9. Data Submission and Vendor Engagement

By submitting information through the Website (including enquiry forms, assessment tools, or booking requests), you:

• Confirm that the information provided is accurate to the best of your knowledge
• Authorise Kaizen ICT to use that information for the purpose of responding to your enquiry
• Authorise Kaizen ICT, where reasonably necessary, to engage with relevant third-party platform vendors (for example, to confirm account status, licensing position, or partnership alignment)

Kaizen ICT will not disclose commercially sensitive information beyond what is reasonably required to progress your enquiry.

We may use aggregated and de-identified data derived from Website interactions for internal analytics, service improvement, and marketing insights.

10. Website Availability

We do not guarantee that the Website will be uninterrupted, error-free, or continuously available. We may suspend access for maintenance, upgrades, or technical reasons without notice.

11. Analytics and Tracking Technologies

This Website may use analytics and tracking technologies, including Google Tag Manager and related tools, to:

• Measure website performance
• Understand user engagement
• Improve marketing effectiveness
• Support advertising campaigns

These tools may collect information such as browser type, device information, IP address, and pages visited. Use of such technologies is subject to our Privacy Policy.

You can manage cookie preferences through your browser settings.

12. Limitation of Liability

To the maximum extent permitted by law:

• We exclude all implied warranties except those that cannot be excluded under Australian Consumer Law.
• We are not liable for indirect, incidental, or consequential loss.
• Our total liability arising from Website use is limited to AUD $100.

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

13. Privacy

Your use of the Website is also governed by our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of South Australia, Australia. You submit to the exclusive jurisdiction of the courts of South Australia.

15. Changes

We may update these Terms from time to time. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.