Claude Cowork in the work.

At Flyte Plastics, an agent prepares a weekly material-ordering recommendation and returns a draft purchase order for human review.

The system's place

The agent prepares the decision. A person keeps it.

Claude applies the ordering logic to the current material position, prepares a recommendation and writes back a draft purchase order. The business still owns the order decision.

Selected delivery record

What changed.

This record describes the business loop. The skill logic, tool design and internal connection details remain Kaizen and client material.

Flyte Plastics

Weekly raw-material ordering

Go-live recorded

Before

A staff member assembled the raw-material position and repeated the same ordering judgement each week.

What changed

A purpose-built Cowork skill reads the current position, calculates a recommendation and writes a draft purchase order back to Salesforce.

Recorded result

The full read, recommend and draft-order loop was working before the recorded go-live on 9 July 2026. Formal client sign-off was still pending in the last project update.

The next step

Start with the decision repeated every week.

Tell us what information the person gathers, what judgement they apply and what must remain theirs. We will map the safe boundary.

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