Systems / Delivery records
At Weber and Nextt, MuleSoft carries information between Salesforce and the operating systems behind service, warranty, finance, payroll and claims.
The system's place
MuleSoft sits between the systems. It moves the information each job needs while every platform remains responsible for its own record.
Selected delivery records
These records name the operating job and the connected systems. Technical details that could expose a client's environment are deliberately omitted.
Service, warranty and field operations
Service, warranty and field work crossed separate operating systems.
MuleSoft exposes the Pronto and Mize interfaces to Salesforce so the service record can move with the job.
Weber's connected service operation was recorded live in January 2025.
Care delivery, payroll, finance and claims
Care delivery, scheduling, payroll, finance and claims had to remain consistent across separate systems.
MuleSoft connects Salesforce with MYOB Advanced and 2cloudnine, and carries the events used in the claims process.
The home-health operation completed go-live and hypercare in November and December 2025, then moved into managed services.
The next step
Tell us what leaves one system, where it needs to arrive and who handles exceptions. We will decide whether MuleSoft belongs in the job.
Talk to Mara